Return Policy

Returns and exchanges must be made within the guidelines of our Return Policy.

All returns must be returned to:

Charmed By Justice, Inc
Attention: Returns & Exchanges

956 Peel Castle Lane Austell, Georgia 30106 

This address can only be used to return items purchased at

Personalized Items (e.g., iDesign, Customized) cannot be returned or exchanged for any reason.

You will receive an e-mail notification upon the completion of the return processing. Please allow 10 to 12 business days for us to receive and process your return or exchange.

If you need additional return help, contact a Customer Service Representative at 770.912.6565 or e-mail us at

When returning postage yourself, we suggest you insure the package via U.S. Mail or FedEx and purchase tracking services for your protection. Save the shipping receipt for your records. Only merchandise received by our warehouse can be processed.  Vendor sales for trade shows or private showings can not be returned.